. Employees Location Reviews Customers ; Zendesk Customer Satisfaction: 4.3 : Mikkel Svane : $19 : 2007 : $194 M : 3570+ San Francisco : 1521+ Reviews : 150000+ . - Allows clients to prepare customized questionnaires. A great survey tool and UX management platform, offers advanced features. So, here we are sharing 9 tips that help the managers to manage the remote team. Reading online reviews is the easiest way for customers today to decide whether or not they should do business with the brand. The score for this software has improved over the past month. Zonka's Customer Experience Management (CEM) Platform is changing the way businesses around the globe capture, understand, and manage feedback and experience for customers, patients and employees. Create engaging surveys that can be fully customized to match your branding and get feedback on the spot . With the Zonka Feedback and Zoom Integration, you can: Trigger Surveys to participants after a Zoom Meeting. We have implemented various tools and virtual working models for our managers to manage the work from home swiftly. Sonali Pokhriyal. Zonka Feedback is a great tool! Zonka Feedback is a multichannel customer feedback and survey platform that helps you collect, measure, and analyze customer satisfaction. - Presents smart feedback using graphs, charts and diagrams. Time used: Less than 2 years. Employees Location Reviews Customers ; Zendesk Customer Satisfaction: 4.3 : Mikkel Svane : $19 : 2007 : $194 M : 3570+ San Francisco : 1521+ Reviews : 150000+ . Closing the Feedback loop helps to bring back the miffed customers and thus helps in saving your goodwill from getting ruined. Leave a review for Zonka Feedback to help others decide if Zonka Feedback is the right software for their business. . Zonka Feedback Leave a review for Zonka Feedback to help others decide if Zonka Feedback is the right software for their business. Create custom surveys for all touchpoints. This article will take you through the steps of creating and customizing your surveys in your Zonka Feedback account. Zonka Feedback is a Customer Feedback Software and Survey App that collects feedback from customers and employees with stunning CSAT, CES and NPS Surveys and actionable insights. Growth (Multi-Channel) $249/month. SpiderGap is a free performance management software used to perform 360-degree feedback on employees. Choose from one of the expert templates or create a survey from scratch. Overall Rating. Education, Aviation, Banks, Retail, Employees, Events & more. GURUGRAM, India - March 24, 2021 - PRLog-- With so many positive reviews from the happy customers, Zonka Feedback has again achieved the recognition of being a 'High Performer' in the G2 Spring 2021 Grid report. It allows its users to create surveys with their own color, design, brand, and styling and send them to the customers through . Zonka Feedback is a leading Customer Experience Management platform that helps businesses capture and analyze . All-rounder solution for growing businesses and enterprises. Zonka CX Management Platform captures experiences and feedback at all touch points including in-person, offline, online, email and SMS, and provides a space for active listening. We, at Zonka Feedback, have employed a lot of measures to ensure that our employees are healthy and safe and that works go on usual in the midst of this global crisis. Zonka is the easiest and the most effective way of taking surveys and capturing customer feedback through various channels like Web, iPads and Android tablets, Smartphones. Review Source: Capterra. Here, you can check the parallels and distinctions between Zonka Feedback (overall score at 8.6 and user satisfaction at 86%) and Loop11 (overall score at 7.2 and user satisfaction at N/A%). Use Interview Feedback Surveys to understand how you can improve your interviewing & recruiting process. This review was submitted organically. Capture feedbacks from multiple channels; on premises & offline (Tablets & Smartphones) and on the web (Email, SMS, QR code, in App). Pros. It is a comprehensive app and software that enables its clients to create and send beautiful surveys with their branding and style and receive feedback. 1,391. In this section. September 14, 2021 - Gurugram, Haryana - Zonka Feedback, a leading Employee and Customer Experience Management Platform, has been once again recognized by G2 in its multiple reports. Zonka Feedback InMoment Clarabridge Qualtrics Feedbackify Verint Foresee Opinionlab Usabilla Wootric. Employee Health & Safety . Zonka Feedback not living up to its potential? Phone - +91-9999849771. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Designed for small teams to get started with feedback management. Followers. Its unique and free access makes it the best option for startups. Zonka Feedback is a multi-channel feedback system with customizable and multilingual surveys. 4 Ease of Use. Still not sure about Zonka Feedback? This app allows you to proactively share constructive feedback to others and foster a culture of ongoing improvement, anywhere, anytime. With it, you can capture data and take feedback from customers and employees at multiple channels and touchpoints, view responses in real-time, get insightful reports, and take action to close the . Collect, manage and close in on customer feedback with Helprace - the ultimate Zonka Feedback alternative. Zonka Feedback is a Customer Experience and Feedback platform that gives you the ability to create white-labeled and fully customized surveys to take feedback from Customers and Employees. Company size: 51-200 Employees Used Monthly for Free Trial; Review Source Value for Money. 글로벌 고객의 소리(VoC) 도구 시장 동향: 유형별 Cloud-Based On-Premise. Honest and helpful software reviews could earn you Review Rewards and ensure software listings contain invaluable impartial insights from real users.. Especially as the LTD, Zonka is an effective tool that can be used to collect data with no limits of question, so if you need it, you won't regret if you buy Zonka! Trigger Surveys to participants after a Zoom Webinar . Collect feedback on Kiosks, iPad and Android Tablets, Online Surveys . N/A. Zonka Feedback offers feedback forms and customer satisfaction surveys in various formats, such as on a tablet or on a kiosk, designed for companies to gather and analyze the data. Every email is an opportunity to collect feedback from your customers and employees. Explore 61 verified user reviews from people in industries like yours and narrow down your options to make a confident choice for your needs. About Zonka Feedback Zonka is a Complete Feedback Management & Survey Platform. Zonka Feedback CX Platform is a multichannel Survey & Feedback Software to transform the way you manage Employee & Customer Experience. . March 2021 - Gurugram, Haryana: Zonka Feedback, a leading Employee and Customer Experience Management platform has been awarded the title of 'High Performer in G2 Crowd's Spring 2021 . Business. . ESSENTIAL. Pros. Keep customers close and catch leads and site visitors with smart feedback management software. Customized surveys, basic data capture & real-time reports. Use ready to go templates - Download the Zonka - Feedback app and Survey Software and Get Started FEATURES YOU WILL LOVE Collect - Create custom white-labeled feedback forms, satisfaction surveys without a sweat or choose from 20+ templates. Enterprise (Multi-Channel) $499/month. Email - hello@zonkafeedback.com. Ease of Use. Get opinions from real users about Zonka Feedback with Capterra. Just signed up with Zonka Feedback? Zonka Feedback offers various SMB and enterprise pricing plans for you to choose from, depending on what types of channels you want to use for getting feedback from customers and employees. Zonka's SaaS-based, multi-channel Feedback platform is one of the leaders in the market in capturing, understanding, and managing feedback and experience for customers, patients, and employees. Set up feedback channels everyone - in office on tablet, through email . It is designed for small businesses and enterprises to capture and analyze employee and customer feedback across all touchpoints, improve experiences, and accelerate . Zonka Feedback was founded by Mr. Rajiv Mehta on Oct 2014. . Jan 8, 2018 . . Zonka Feedback is an omnichannel Employee and Customer Experience Management platform that helps businesses worldwide obtain and manage Employee and Customer Experience. Zonka is the easiest and the most effective way of taking surveys and capturing customer feedback through various channels like Web, iPads and Android tablets, Smartphones. Import CSV. This is based on user satisfaction (94/100), press buzz (40/100), recent user trends (rising), and other relevant information on Zonka Feedback gathered from around the web. With Zonka, create beautiful and customised surveys & feedback forms, set up your devices as Kiosks and get powerful reporting, intelligent insights and instant alerts. Reviews of Zonka Feedback. understand and manage feedback and experience for customers, patients and employees. Explore 61 verified user reviews from people in industries like yours and narrow down your options to make a confident choice for your needs. - Collect feedback through various channels— tablets, smartphones, sms and web surveys. Industry: Financial Services. 0. Being awarded earlier also a couple of times in the Grid reports of Fall 2020 and Winter 2021, Zonka Feedback has gained this honor three times consecutively. The article points out that constructive feedback for managers begins with communication and opportunities. Zonka's SaaS-based, multi-channel Feedback platform is one of the leaders in the market in capturing, understanding, and managing feedback and experience for customers, patients, and employees. . In Zonka Feedback, Offline Surveys enables you to collect feedback without an active Internet connection and syncs the responses back to the server the moment you go online. 4. 1. With the help of Capterra, learn about Zonka Feedback, its features, pricing information, popular comparisons to other NPS products and more. Zonka CX Management Software captures experiences and feedback at all touchpoints including in-person, offline, online, email, and SMS, and . Former employees of . Once those elements are in place, there are a few questions for employees to consider when giving . Zonka Feedback gives the ability to users to create any type of surveys and collect detailed user insights. Company size: 501-1,000 employees. The tool has really strong features such as an easy-to-use . Starter. Customize your survey to add company branding as well as any questions you'd like to ask. Overall Rating. Por ahora no la hemos probado mucho, sólo tenemos una encuesta funcionando, un NPS que está funcionando muy bien. Enterprise Plus (Multi-Channel) $999/month. Employees. . Zonka Feedback's Zoom Integration enables you to measure feedback and satisfaction from customers and employees after a meeting or webinar. . A multi-channel, multi-location feedback platform, Zonka Feedback is both powerful and easy to use, to completely transform your Customer Feedback Management and build amazing Customer Experiences. - Various categories— food, education, health, banking, airline, and retail. Get opinions from real users about Zonka Feedback with Capterra. Hospitality, 501-1000 employees. 5 3 Reviewed on 13/10 . In the wake of this predicament, Zonka Feedback has shifted to the Work From Home culture and made working from home mandatory for all our employees. About Zonka Feedback Zonka is a Complete Feedback Management & Survey Platform. Zonka Feedback is a brilliant survey tool that provides a comprehensive solution to gather user feedback and opinions. Design intuitive surveys and forms from scratch in no time by simple drag and drop or choose from our rich template gallery. Measure the right CX metrics including Net Promoter Score, Customer Effort Score & Customer Satisfaction Score. With Zonka, create beautiful and customised surveys & feedback forms, set up your devices as Kiosks and get powerful reporting, intelligent insights and instant alerts. It's also possible to look at their specific modules, like functions, plans, costs, conditions, etc. Taking feedback from them is the best way to obtain this information. Zonka Feedback is a Customer & Employee Feedback Software & Survey App. Not Available The survey you have requested could not be found. Likes. Muy fác . Cafeteria Feedback Run cafeteria surveys to find out if your company matches the needs of your employees. Benefits of Reducing Customer Effort Score. About Zonka Feedback. - Create a Feedback Form or Survey using Form Designer Tool. It helps in improving employee performance. No incentive was offered. All businesses who aspire to improve based on feedback - be it from customers, prospects, employees, etc. SpiderGap. Turn your Android Tablets and iPads as Offline Kiosk Survey App to take feedback from customers and employees and capture data in real-time, without any assistance. Use Zonka Feedback on tablets, mobile, SMS, email and online . Likelihood to . Zonka Feedback might be useful for Zonka Feedback is suited for any service-based industry that relies on customer experience and is looking to change the way they take feedback and make it comprehensive and action-based. Honest and helpful software reviews could earn you Review Rewards and ensure software listings contain invaluable impartial insights from real users.. No incentive was offered. NPS, CES 2.0 & CSAT Scores. Hace su trabajo perfectamente y nos ayuda mucho. Zonka Feedback is a brilliant survey tool that provides a comprehensive solution to gather user feedback and opinions. Zonka Feedback Awards. By adding a survey to your email signature, you set the doors wide open for customers to share their feedback with you in real-time, get higher response rate, and all . 글로벌 고객의 소리(VoC) 도구 비즈니스 분석: 애플리케이션별 Retailers One-stop Shop E-commerce Alongside, as a tool that is used to do research surveys, take customer feedback and take surveys, we're very committed to providing full continuity for our customers. 2 Customer Support. Zonka Feedback, a leading Employee and Customer Experience Management platform has been awarded the title of 'High Performer in G2 Crowd's Spring 2021 Grid report. With Zonka Feedback, you can send your survey in your email as a part of your email signature. Features. FEEDBACK APP For facility, customer, employee and Facility Facility management of any organization can be improved by checking in with your customers, staff/employees and coworkers as it can yield the most valuable information. Zonka CX Management Platform captures experiences and . Zonka Feedback Key Features. - A lot of templates that are very well prepared. Used the software for: 1-2 years. Follow. In this regard, Closing the Feedback Loop goes a step ahead by improving their . The solution can be utilized by hotels and other hospitality businesses, spas and salons, retail chains, banks, health care or any other consumer-oriented business. It is well known fact the Customer Feedback helps in evaluating employee performance. It is very easy to set up and use, you can create surveys within minutes. (big things) - Intuitive and easy-to-use design. Likewise, it is possible to compare their general user satisfaction rating: 93% (Confirmit) against 86% (Zonka Feedback). Reviews. First, tell employees that you - as their manager - want their feedback; and second, give them the opportunities to provide it. Yay! Use Zonka Feedback on tablets, mobile, SMS, email and online to get real-time survey responses and feedback from visitors, patients, consumers, customers, employees and guests. Customer Feedback App; 5 Simple steps to measure customer satisfaction. Zonka Feedback offers feedback forms and customer satisfaction surveys in various formats, such as on a tablet or on a kiosk, designed for companies to gather and analyze the data. Zonka Feedback currently scores 91/100 in the Feedback Management category. Industry: Hospitality. Keep in mind to select the application that best answers your most crucial issues, not the application with the higher number of features. Used the software for: Less than 6 months. Create engaging surveys that can be fully customized to match your branding and get feedback on the spot with multichannel survey distribution. In this section 2 Ease-of . With Zonka Feedback, you're supercharging the way you collect feedback from customers and employees. 0 Features. G2 Crowd evaluates […] Take direct feedback from customers and employees with Zonka Feedback. A WYSIWYG Tool. Zonka Feedback offers feedback forms and customer satisfaction surveys in various formats, such as on a tablet or on a kiosk, designed for companies to gather and analyze the data. Customize Surveys with ready-to-use templates, 40+ question types, themes, white-labelling, logic, language and more. The tool has really strong features such as an easy-to-use . With an Employee Feedback Tool, you drive real-time accountability for all touchpoints and areas, give employees a feedback platform to appreciate, vent and share suggestions and create a culture with open communication and growth. 5 Ease-of-use Design intuitive surveys and forms from scratch in no time by simple drag and drop or choose from our rich template gallery. Design intuitive surveys and forms from scratch in no time by simple drag and drop or choose from our rich template gallery. Confirmit got a 8.8 score, while Zonka Feedback has a score of 8.6. Capture feedbacks from multiple channels; on premises & offline (Tablets & Smartphones) and on the web (Email, SMS, QR code, in App). Zonka Feedback is a useful Employee and Customer Experience Management platform that helps its clients create and send surveys, get instant alerts for survey re sponses, close the feedback loop, and fetch various reports to track improvement. Facility Feedback Get constructive and real-time feedback about facilities and amenities in the organization. Ease of Use. Customize . Zonka Feedback is a multi-channel feedback system and survey app with actionable insights, real-time reporting and collaborative inbox. Zonka Feedback is a multi-channel feedback system and survey app with actionable insights, real-time reporting and collaborative inbox. With Zonka Feedback, you're supercharging the way you collect feedback from customers and employees. 2. Fynzo Customer Feedback app can be used at. Create engaging surveys that can be fully customized to match your branding and get feedback on the spot with multichannel survey distribution.. With out-of-the-box reporting and a collaborative platform, you can easily measure results and share them with your team. But just like positive reviews invite new customers, negative reviews push the potential customers away. Information Technology and Services, 1-10 employees. It also includes real-time alerts, comprehensive feedback reports, and features that help close the feedback loop. Run CSAT, CES & NPS Surveys to know customer loyalty, satisfaction & effort. Welcome on board - we're super excited to have you experience Zonka Feedback . Similarly, analyze the terms carefully for information . Zonka Feedback is a tablet-based survey app and customer experience management system packed with features like multi-location set up, offline, on-premise feedback capture, real-time updates and reports, detailed insights and actionable analytics. In just 5 easy steps you can send SMS surveys to your patient using Zonka Feedback: You'll immediately be asked to create a survey as soon as you login. Value for Money. This review was submitted organically. Customize your self-service portal the way you want. $ 24 /mo. With Zonka Feedback, you're supercharging the way you collect feedback from customers and employees. can benefit from their . Features . About Zonka Feedback Zonka is a Complete Feedback Management & Survey Platform. Zonka Feedback Category: Business Software Profile: Zonka Feedback is the best feedback software for customers and employees. Zonka Feedback. Lesser Negative Reviews Online. Zonka CX Management Software captures experiences and feedback at all touchpoints including in-person, offline, online, email, and SMS, and . (billed yearly) $ 29 /mo. About Zonka Feedback Zonka is a globally recognized Customer Experience Management Platform. Zonka's Customer Experience Management (CEM) Platform is changing the way businesses around the globe capture, understand, and manage feedback and experience for customers, patients and employees. But this time . Adding a new Survey Who is Zonka Feedback. With Zonka Feedback, you can take feedback on tablets (Android and iPads), touchscreen kiosks, online surveys on websites, emails, and SMS. . Capture feedbacks from multiple channels; on premises & offline (Tablets & Smartphones) and on the web (Email, SMS, QR code, in App). Survey multiple people together through Zonka Feedback by uploading phone numbers or picking from pre-uploaded lists. Company size: 51-200 employees. Review Source: Capterra. Customer Service. 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